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Source Types
Book
Title
The ultimate online customer service guide : how to connect with your customers to sell more!
Author
Collier, Marsha.
Published
Hoboken, N.J. :Wiley,2011.
Call Number
658.8
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Services marketing
Author
Bateson, John E. G.
Published
Canada : South-Western, 2011.
Call Number
658.8 Ba329S 2011
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Social network analysis in telecommunications
Author
Reis Pinheiro, Carlos Andre, 1940-.
Published
Hoboken, NJ : John Wiley & Sons, 2011.
Call Number
384.0688 Re375S
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The innovator''s dilemma : the revolutionary book that will change the way you do business
Author
Christensen, Clayton M., Author.
Published
New York : Harper Business, 2011.
Call Number
658.4063 Ch554I 2011
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Subject
CUSTOMER SERVICES
Source Types
Book
Publish year
2011
Author
Bateson, John E. G. (1)
Christensen, Clayton M., Author (1)
Collier, Marsha (1)
Hoffman, K. Douglas, Jt.auth (1)
Reis Pinheiro, Carlos Andre, 1940- (1)
Subject
Customer services (3)
Creative ability in business (1)
Customer relationa -- Technological innovations (1)
Industrial management (1)
Internet marketing (1)
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Publish year
2011 (4)
Source Types
Book (4)
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (4)